Career Background

Assistant Manager | Champs Sports | 2022 - 2024

• Oversaw daily operations of a high-volume retail store, managing a team of 28 employees and achieving top performance rankings.
• Drove sales growth from $3.4M to $3.6M through strategic initiatives and effective team leadership.
• Managed P&L, ensuring adherence to budgets and exceeding company financial targets.
• Optimized staffing schedules, inventory management, and cash handling procedures to enhance operational efficiency.
• Ranked top 3 in the company league for delivering projected schedules within budget.
• Provided coaching and mentorship to team members, supporting their career development and contributing to their success.

Sales Associate | Winners | 2019 - 2022

• Delivered exceptional customer service, assisting shoppers in finding products, answering inquiries, and processing transactions.
• Contributed to a positive store environment by maintaining merchandise displays, ensuring cleanliness, and adhering to visual merchandising standards.
• Processed sales transactions efficiently and accurately, handling cash, credit card payments, and returns.
• Replenished stock levels on the sales floor, ensuring product availability and a seamless shopping experience.
• Collaborated with team members to achieve sales goals and maintain operational efficiency.

Assistant Business Analyst | Flight City CO., LTD. | 2018 - 2019

• Collaborated with cross-functional teams to streamline operations, optimize resource allocation, and achieve company objectives.
• Increased revenue by 18% through successful acquisition of new clients and expansion into new sales channels.
• Gathered and analyzed business requirements to support the development and implementation of new initiatives.
• Trained and mentored five junior employees, empowering them to achieve promotions and contribute to the company’s success.